Shipping Policy

Effective Date: January 14, 2025

Address: 746 E Main St, Headland, Alabama, United States

Phone Number: (662) 231-8231

Email: info@camerazavo.com

Website: camerazavo.com

This Shipping Policy outlines the procedures, costs, delivery times, and other relevant details regarding the shipping of products purchased from Camerazavo (“we,” “us,” or “our”) through our website camerazavo.com and other sales channels. By placing an order with us, you (“customer,” “you,” or “buyer”) agree to the terms of this Shipping Policy, which complements our Terms and Conditions, Sales Policy, and Payment Policy.

1. Order Processing

  • Order Confirmation: Upon placing an order, you will receive an email confirmation containing your order details. This confirmation indicates that we have received your order but does not guarantee acceptance of your order.

  • Processing Time: Orders are typically processed within 1-2 business days after the payment is successfully authorized. Please note that processing times may vary during peak seasons or promotional periods.

  • Order Acceptance: Your order is accepted and will be prepared for shipment once your payment has been verified, and the item is in stock. You will receive a separate email once your order has been shipped that includes your tracking information.

  • Notification: If there are any unforeseen delays in processing your order, we will notify you via email or phone as soon as possible.

2. Shipping Methods and Carriers

  • Shipping Options: We offer a variety of shipping options to meet your needs, including standard shipping, expedited shipping, and express shipping. The specific options available to you will depend on your location and the products in your order.

  • Carrier Selection: We ship our products using reputable carriers, such as USPS, FedEx, UPS, and DHL. The carrier used for your order will depend on your location, the size and weight of the package, and the selected shipping method.

  • Carrier Tracking: We provide tracking numbers for all shipped orders so you can track the delivery status of your package. Tracking information will be included in your shipping confirmation email.

  • Delivery Time Estimates: Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier performance, weather conditions, and other factors that are outside of our control.

3. Shipping Costs

  • Calculation: Shipping costs are calculated based on the weight and dimensions of your order, your shipping location, and the selected shipping method.

  • Transparency: Shipping costs will be clearly displayed at checkout before you finalize your order.

  • Free Shipping: From time to time, we may offer free shipping on orders over a certain amount or during promotional periods. If applicable, free shipping options will be displayed at checkout.

  • Additional Fees: Additional shipping fees may apply to oversized items, special handling, or remote areas. You will be notified of any additional fees before your order is processed.

4. Shipping Destinations

  • Domestic Shipping: We currently offer shipping to all locations within the United States.

  • International Shipping: We may offer international shipping to select countries. International shipping options and associated costs will be displayed during checkout if available for your region.

  • Customs and Duties: For international orders, you are responsible for all applicable customs duties, taxes, and fees that may be imposed by your country. These additional charges are not included in our shipping fees and may be collected upon delivery.

5. Delivery Times

  • Estimated Times: Estimated delivery times will be provided at checkout based on the selected shipping method and your location.

  • Processing Delays: Please note that processing times may affect delivery times. We will do our best to process and ship your order as quickly as possible.

  • No Delivery on Weekends: Please note we do not process or ship orders on weekends or major U.S. holidays.

  • Delivery Issues: If you experience delivery issues, such as delays or lost packages, please contact us as soon as possible so we can assist you.

6. Address Accuracy

  • Responsibility: You are responsible for ensuring that the shipping address you provide is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by you.

  • Address Changes: If you need to change your shipping address after you have placed your order, please contact us immediately. We will do our best to accommodate your request, but changes are not guaranteed, especially once the order has been processed.

  • Additional Fees: If a package is returned to us due to an incorrect or incomplete address, you may be responsible for additional shipping fees to have the package re-shipped.

7. Lost or Damaged Packages

  • Lost Packages: If your tracking information indicates that your package has been lost in transit, please contact us immediately. We will investigate the matter with the shipping carrier and, if the package is deemed lost, we will provide a replacement or issue a refund.

  • Damaged Packages: If your package arrives damaged, please take photos of the damage to the packaging and the products inside. Contact us immediately and provide the photos and your order number. We will investigate the issue with the carrier and, if the damage was the responsibility of the carrier, arrange for replacement or refund.

  • Claims: All claims for lost or damaged packages must be submitted within a reasonable period, no more than 14 days from the expected delivery date.

8. Shipping Restrictions

  • Product Restrictions: Some products may be restricted from shipping to certain locations, due to regulations or restrictions from shipping carriers. You will be notified if any product restrictions apply to your order.

  • PO Boxes: We may not be able to ship to PO Boxes in some cases, depending on the carrier and shipping method. We may request a physical address for delivery.

9. Order Tracking

  • Tracking Information: You will receive a shipping confirmation email with your tracking information once your order has been shipped.

  • Tracking Steps: You can track the progress of your order using the provided tracking number on the carrier’s website.

10. Policy Changes

We reserve the right to modify this Shipping Policy at any time. Any updates will be posted on our website with a revised effective date. We encourage you to review this Shipping Policy periodically to stay informed about our shipping procedures.

11. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at: